This Shipping Policy explains how Maravine Studio processes and delivers orders placed on our website.

Order processing

• Cut-off: Orders placed before 3:00 PM (GMT) on business days are processed the same day; later orders, weekends, and UK public holidays process the next business day.
• Processing time: typically 3–5 business days (Monday to Friday).

Delivery times

• UK (standard): usually 5–8 business days (Monday to Friday) after dispatch.
• Timeframes are estimates and may vary due to courier delays or seasonal volume.
• Total delivery time: 8-13 business days (Monday to Friday).

Shipping costs

Calculated and shown at checkout. Any free-shipping promotions will be clearly indicated.

Carriers & tracking

• Orders ship with trusted UK carriers such as Royal Mail, DPD, or Evri.
• When dispatched, you receive an email with tracking details.

Failed delivery

If delivery fails due to an incorrect address or missed collection, the parcel may return to us. Redelivery costs may apply.

Delays & legal rights

Contact us for assistance.

Contact

Maravine Studio
Phone: +31 613821563
Email: support@maravinestudio.co.uk
Address: Klein brembrood 24, 4641 RH Ossendrecht, Netherlands

Support Hours:
Monday to Friday: 09:00 AM to 5:00 PM

Company Information:
Company Name: KoolenEcom
Company Reg No: 95670475
VAT: NL005167397B53

“Business days” means Monday to Friday, excluding public holidays.